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Treat Her
Treat Her
Treat Her

Secure gift shopping

Privacy and Security Policy

Enjoy shopping safely with and knowing that we place the highest priority
on both privacy and security of your personal data.

  • Secure shopping with high security encryption.
  • We never exchange your email address with anyone else for marketing purposes.
  • We only email you with our articles and offers if you explicitly request this.

We guarantee that every online purchase you make from our store is a secure transaction.
Our site uses the strongest commercially available level of encryption, 128-bit Secure Socket Layers (SSL). This ensures that your transactions are secure and your information cannot be hijacked or redirected to anyone.


What information we hold about you

If you have bought something from us we will have your email address, phone number, and billing address. If you choose to deliver items to a someone else we will also have their name and address. Information is only used to help us deliver the parcels and contact you. We do not store credit card details - when you buy online, you will be prompted to enter your details directly on the Protx payment page.

You may also optionally decide to receive our newsletter and special offers. You can opt-out of this at any time by using 'My Account'.

We also maintain an order history of your purchases. This allows you and us to track your deliveries and review your past purchases. We may offer you a reward for purchases or make an offer we think you might like based on your order history.

We also collect information of a general nature about how many 'hits' our website gets. And we monitor the site traffic patterns; this tells us which areas of the site are being visited more than others. It also helps us build a more useful site in subsequent re-designs. We don't track individual users pathways through the site. Our site also uses 'cookies'.


Cookies are small amounts of data sent to your web browser by a web server. They cannot harm your machine in any way as they are small text files with simple information in them. You can see them as small text files inside your 'Temporary Internet Files' folder in Windows. Our cookies keep track of the items in your shopping basket and act as place markers when you move around the site. We also use software to track general browsing behaviour on our website. This means that we can build up a picture of the most popular areas and paths through the site and any problem areas, though we don't use it on a personal level to track individuals and their behaviour.

You may experience problems with our site when you try to buy items. These are usually to do with how you have set up your security settings in your web browser.

If you have set your Security Settings in Internet Explorer to 'high' you have disabled cookies. Our site uses cookies to provide some features such as the Shopping Cart and My Account. To use the site you will need to set the security level for the internet to Medium (under Tools/Internet Options). This is for "Safe browsing but still functional". Alternatively you can add to your list of trusted sites.

If you are worried about any aspect of ordering from our site, please email us at and we'll be more than happy to discuss any concerns. If you wish to learn more about cookies - exactly what they are, how to manage them etc, you could take a look at this website -

From time to time we may collect certain anonymous information about your browsing behaviour on our site in order to improve our service to you.  We take your privacy very seriously and the type of information that is collected by us (or by trusted partners on our behalf) is always anonymous and does not include any personally identifiable information.  It is also not used for any other purpose.  In order to do this, we use technology such as ‘cookies’ which can record what pages you visit on our website or when you purchase an item.

# Cookie Name Purpose of cookie
1 Persistent_id_E4KjJBMCYmybMZ Cookie to help our website operate and add your items to the shopping cart
2 Session_E4KjJBMCYmybMZ Cookie to help our website operate and add your items to the shopping cart
3 ASPSESSIONIDQABQRRDT Cookie to help identify a new visitor to the site and to create a new session for that visitor
4 __utma Cookies used by Google Analytics to anonymously track the number of visitors to our sites and what pages they visit
5 __utmb
6 __utmc
7 __utmz
8 k_push8 Cookies used by our feedback software to request feedback from visitors
9 k_visit
10 session_start_time
11 push_time_start
12 merchenta Cookie to identify if you have visited the store before and if so to show you personalised product selections as you browse
13 whoson Cookie used by Live Chat feature that allows customer service staff to see which page you are on and to communicate with you
14 datr These cookies, provided by Facebook, are set when a visitor is logged in to or otherwise using their service. This allows a user to easily comment or share an article with their peers through the social network.
15 locale
16 lsd
17 lu
18 reg_fb_gate
19 reg_fb_ref
20 x-src
21 reg_ext_ref

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What we do with your information

In addition to processing your order, we also maintain an order history of your purchases. This allows you and us to track your deliveries and review your past purchases. We may offer you a reward for purchases or make an offer we think you might like based on your order history.

If you don't want to receive these offers, or our occasional newsletter, simply send your email name to: We never exchange, sell or otherwise give away your email address to other companies. Your email address is used for emailing you regarding your orders and to update you with our newsletter, where requested.

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Who else sees your information

We may have to disclose some of your information to service suppliers to help complete your order. These parties include Royal Mail, Parcel Line, DHL, Parcel Force, and City Link.

Your consent

By using our web site you consent to us using the personal information you have given Treat Her and our trusted partners, as outlined in this Privacy Policy. If you are worried about anything to do with our site, please email us at and we'll be glad to address any concerns.


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Treat Her is listed as a safe shop Recommended Gift Site
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We now accept Paypal Nectar Small Business of The Year 2009 Finalist
Nectar Small Business
Of The Year
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© - Finding the best Gifts, Gift Ideas and Presents for Women in the UK since 2006