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Delivery

Our Delivery Options

We have a wide range of delivery options to choose from, as shown below, ranging from our standard delivery service to same-day delivery in London. We also welcome international and BFPO orders. During checkout, you can also select a preferred delivery date if you would like.

Please note that all parcel items will require a signature therefore please ensure that there is someone to sign for the delivery at your selected shipping address.

As always, if you are unsure which option is best, just give us a call on 
0845 617 0891 and we will be more than happy to help!

 

  Standard Delivery

£3.95

  • Delivery time: 1-3 working days from dispatch.
  • Item(s) sent out by Royal Mail 1st Class Recorded delivery
  • Please note that for some heavier products a small surcharge may apply (typically £1 - £2).
  • Delivery will take 1 to 3 working days from being dispatched.
  • We will try where possible to dispatch before 5pm on the day of your order but this may not always be possible. Personalised products may also have longer lead time for dispatch than our standard products.
  • No Sunday deliveries.
  • Please note that Royal Mail do not guarantee an exact delivery date or time.
  • UK Standard delivery includes delivery to Channel Islands
  • For the following newspaper products, standard delivery may take up to 7 working days: Scandal!, Royal Family, Original newspapers, The Beatles
  • Please ensure that there is someone to sign for the delivery at your selected shipping address.
If you need a faster delivery option, you may want to consider our Express Delivery (guaranteed tomorrow), or Emergency Delivery (guaranteed today) services. (note that these availability of these services are subject to location and time of day).
 
  Express Delivery (Next Day)

£6.95

  • Guaranteed next day delivery with priority dispatch if order is placed Mon-Thu before 2.30pm.
  • Signature required.
  • Only available on selected products - please see individual items for restrictions.
  • Orders that are placed after 2.30pm will be dispatched the next working day and orders placed on Friday will be dispatched on Monday.
  • No deliveries on Saturday or Sunday.
  • Includes delivery to Channel Islands (although delivery time may be 2 days instead of 1).
  • Please ensure that there is someone to sign for the delivery at your selected shipping address.
Specific Day Delivery

£6.95

  • Guaranteed delivery on a specific date. (Monday to Friday)
  • Orders must be placed at least 1 working day before the required delivery date.
  • Where a delivery is required on a Monday, we must receive the order by 2pm on the preceding Friday.
  • Signature required
  • Includes delivery to Channel Islands (although delivery time may be 2 days instead of 1).
  • Please ensure that there is someone to sign for the delivery at your selected shipping address.
  Emergency Delivery (London)

£25.00

  • Same day courier delivery service in London
  • When tomorrow is just not soon enough!
  • Only available for delivery to Central London addresses
  • Orders must be placed before 2pm.
  • Currently available in selected areas within Central London and selected Greater London addresses. Please call our customer care team on 0845 617 0891 for further details.
  • Orders placed before 1pm will be delivered that evening to addresses within the specified post code areas
  Express Europe Delivery (NEW)

£9.95

  • Fast European Road delivery, sent by DPD courier
  • 5-7 days signed for service with full online tracking
  • Available only for the following European countries:
    Austria, Belgium, Denmark, Finland, France, Germany, Iceland, Ireland (ROI), Italy, Luxembourg, Malta, Monaco, Netherlands, Portugal, Spain, Sweden and Switzerland
  • For all other countries please use the International Delivery service
  • For Northern Ireland and Channel islands, please use our Standard (UK) Delivery service
  International Delivery

£15.00

  • Delivery to Europe, Middle East, Africa, USA and Canada
  • Delivery to Europe, Middle East and Africa, please allow 10-15 working days for delivery
  • Delivery to USA and Canada, please allow 5 working days delivery time.
  • Please call Customer Care for other details on other destinations.
  BFPO (British Forces Post Office)

£3.95

  • BFPO Orders are accepted and welcome
  • BFPO orders are charged at our standard delivery rate of £3.95.
  • Please note that depending on location, delivery times do vary significantly for BFPO destinations
  • Please ensure that you have correctly provided the following information to minimise disruption with your delivery: Contact tel. number, Number, Rank, Name, Unit, BFPO Number,
  • Please note that pricing and delivery times do vary significantly by BFPO destination. Although we deliver directly to the BFPO London depot within 24 hours of receiving your order, the transit time within the BFPO system is beyond our control.
  • Due to operational reasons, on rare occasions, BFPO may reject delivery of a parcel to particular BFPO destinations. Where this is the case, we will contact you by phone or email.
  • Deliveries to Exercise & Operations: Transit times for deliveries to BFPO numbers that relate to Operations areas can be difficult to determine
  • BFPO destinations 655 and 677 (Falkland Islands & Ascension Island) generally have a much longer estimated delivery time and can stretch to up to 8-10 weeks.

 

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