Customer Feedback and Testimonials

How did she react? Did she smile? Most importantly, did she love it?
Or, is there something we could do better?

Please let us know by using the form at the bottom of the screen,
and help us make our service perfect for you!

We love receiving your stories - thank you so much for sending in your compliments and comments - keep them coming!

Customer Feedback

It was my mother’s 74 birthday and as always – just what am I going to get her!! Time was running out and I had no idea. I came across your web site and felt the answer to all my problems lay before me! Not only for my mother but all my female friends and family and, probably more important, I could create my own wish list!!
I chose the gift for my mother and placed the order on Thursday – last minute of course as her birthday was the following Tuesday.
The gift not only arrived on the morning of her birthday but it was so beautifully gift wrapped and presented that I think my mother thought I had spent far more that I actually did! She was absolutely delighted and phoned me three times to thank me.
So, now it is my turn to thank you all. A brilliant, user friendly web site, excellent service, simple to use and a real life saver!! Thank you.
Amanda Hallworth

Treat her is Excellent in every way.
The products are top quality and the service is fast, friendly and very helpful.
10/10 Very well done ! ....she will love it...!
Graham Clark

Just to let you know, mum received her pressie on Saturday & was very pleased with it. She has been poorly for a while so I was anxious that she would get it in time.
I'm very impressed with your service. Many thanks again
Julie Gibson

I would just like to thank you for your excellent web site & for the promt delivery of the gifts for my wife.
She was very pleased with my choice of present but it really was due to your varied gift selection that made it so easy for me to choose.
Thanks again.
John Patrick McCourt

To The Treat Her team
I have recieved the order which i placed. Thank You. I was impressed that it got to me so quickly as it a gift for my wife. It is her birthday on the 14th Feb 2008. It is harder to find a gift to give on her birthday and valentine's day. I will be looking @ your website next year also. Once again thank you .
Regards
Pratheepan Balakrishnan

Hi Team
Order received lunchtime today!
Every order I have placed has been handled in the same efficient manner.
You offer a range of excellent and unusual gifts backed up by an unbeatable "standard" delivery.
Once again thank you for superb service.
David Baker

Hi, just opened my early Valentines gift, a gorgeous chemise!
The packaging was wonderful, couldn't ask for more!!
Loved the fine touch of rose petals, double sided wrapping paper and of course the silk bow!!
Susanne Peterson

Thank you so much.My daugher in law was delighted with her necklace which arrived on the due date. My son was particularly impressed with the packing and handwritten labelling.
Absolutely delighted, will use you again.
Regards
Sue Bezani

Many thanks for your prompt response, my gift arrived today.
I am always waiting for things to arrive, and constantly hear ‘it was shipped today’, it is so refreshing to be able to trust a company to do as they say. I have recommended your company and will definitely use your service in the future.
Jed Brown

I received my gift today thank you. Very pleased with it and the quality of the service you provide.
Best wishes for the festive season.
Regards
Helen

Thank you once again for excellent service, order received on 7th and extremely well packaged.
I will give you feedback from the recipient after Xmas.
David Baker

Sarah has just received her parcel - she loved it so thank you for ensuring delivery today, I really appreciate it.
I am very impressed with the gift and wrapping and the service so have sent the link round to all my colleagues. Thank you.
Lisa Jewell, London

Very helpful on the phone!!!!, great service. Thank you.
Rob Burton

I have to say a huge thank you for the fantastic service. The parcel arrived safe and sound and the quality and presentation in the box were really special. I thank you most sincerely and will not hesitate to recommend you to others.
John Dowling

My shopping experience with you has got to be the best I have ever received. (and i use the internet for all my shopping). Choosing the presents was effortless as your range is perfect for birthdays. The presents looked amazing and you made my girlfriend very happy. Thanks again.
Aaron Fisher

Many thanks for such a great service! I shall be using you again and again!
Tracey Cusick

I just wanted to thank you for the service you provide and to let you know how pleased I am to have discovered you!

The lady is delighted with the gift – it was perfect.
Karen

thank you all so much!! you are and were a big big help!! tremendous thanks to all
Clifton Leake, Birmingham

I would just like to say thank you for sending the dragonfly bracelet to my granddaughter, it arrived so quickly & she was delighted with it. As I only ordered it Thursday evening & her birthday was on Monday I wasn't sure if it would get to her that morning so was very pleased that it did. Many thanks
Sue Powell

My order arrived on Thursday and I loved everything. This was a birthday gift for a friend in the United States and I know she will be excited.
Thank you and I'm sure I will be ordering from TreatHer in the future.
Paula Hopkins

Hi, I had been surfing the net for presents for my mother's birthday and came across your site, thank goodness, I was very impressed and found 3 gifts, I was llittle concerned as I only placed the order on monday evening with you and her birthday was on wednesday, the parcel arrived first thing on the day and she was over joyed. Thank you so much the gifts I am told were lovely and she could not be happier. Once again many thanks, and I will be returning for more gifts from Treat Her in the future.
Liz Croxford Watford

I was very impressed with your service i ordered an item on wednesday evening and asked for delivery on the friday and it came on time with a hand written note card and it was perfect! thankyou very much i would definately use you in the future
Chloe Cunningham

I have just ordered my item & it went through gr8!
So thank you once again for all your help u have helped me alot! I think this is a very good service & will be using it in the future!! Many thanks, Have a nice day
Gemma Wainwright

thanks for your email regarding my parcel being recieved back i think the way it has been handled has been excellent and i will be back shopping with treather.com. the service has been brilliant.with kind regards
Graham Hannah

Thank you, received the items today.
I am very pleased with the purchase and the prompt and efficient service from the Treat her team.
All the best.
Minu Pattni

I would just like to say i am very impressed with your promt service and i will be recommending the site to all of my friends. Because of your service being so promt i was able to give the gift to Carolyn before she went away on a work course. Thanks again
Stephanie Whitaker

Hi. My order arrived this morning and I would like to thank you for the excellent service. I'm very pleased with the gift and will certainly let you know what the recipient thinks [Xmas present]
David Baker

just wanted to let you know that my mum loved the idea of a colour consultation.
thanks for all your help!!
Sarah Crail, Hants

Thank you for your email I am sure my mum will like the scented candles you have sent. It was very kind of you to get back to me, I have heard so many good things about your company and look forward to using it again in the future.
Sam, Cynon

i did indeed receive the gift and I'm sure the girlfriend will love the idea -- thank you very much for the excellent service.
Leroy, London

I gave the gift to her yesterday and she indeed thought it was very good.
S Cheesewright, Herts

Thank you for dispatching the gift so quickly - it arrived today and she loves it
M Thistleton, London

It is very refreshing to have such excellent customer service. I had never come across that before! So many thanks for doing your utmost to have my item delivered in time. will definitely be back again!
Anna Grouson, London

I feel I must write to you and just say thank you for keeping me informed about the progress of my orders, your customer care is great, not only did you e-mail me, but also got a phone call telling me when I would receive my order and you upgraded me to first class post just to make sure I got my order in time for Christmas. I work in customer care myself and it was so nice to receive what I strive for . your company has now been well advertised down here in sunny Cornwall as I have told several friends and work colleagues about what a simple phone call can mean.
Martyn Beswetherick

Thank you very much!! she loved it.
M Huckaby, Louisiana

Just recieived a call from my girlfriend - she just received the parcel and is ecstatic! Thanks so much for making sure it went perfectly.
R Zartha, Edinburgh

I wanted to buy a gift for my girlfriend as she was flying back home for a month...confused for ideas as men usually are, TreatHer.com came up with a great range of gifts, from which i chose her some really nice earrings. I needed the gift pretty quickly and was very impressed with the next day delivery and gift wrapping service. She absolutely loved them, I would happily recommend TreatHer.com to any friends and colleagues. Until the next purchase, when she gets back :-)
A.R, London

I had been surfing the net for presents for my mother's birthday and came across your site, thank goodness, I was very impressed and found 3 gifts, I was llittle concerned as I only placed the order on monday evening with you and her birthday was on wednesday, the parcel arrived first thing on the day and she was over joyed. Thank you so much the gifts I am told were lovely and she could not be happier. Once again many thanks, and I will be returning for more gifts from Treat Her in the future.
Liz Croxford, Watford

The gift looked very distinguished. My wife loved it so much! Thank you for your quick dispatching!
Fakri, N Wales

Trust us.... she'll love it.